Privacy Policy
Last updated: October 14, 2026
At IKnowMyHouse, we believe managing your properties should be simple — and understanding how your information is handled should be just as straightforward.
This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or joining our early-access waitlist.
1. Information We Collect
Information you provide
When you join the IKnowMyHouse waitlist, we collect your email address so we can notify you when the app is ready.
If you contact us directly, we may also receive your name, email address, and any information you choose to include in your message.
Basic website information
When you visit our website, our hosting and security providers may automatically process limited technical information, such as your IP address, browser type, device information, pages requested, and approximate access times.
This information helps operate, maintain, and protect the website.
2. How We Use Your Information
We use the information we collect to:
- Manage our early-access waitlist.
- Notify you when IKnowMyHouse becomes available.
- Respond to questions or requests you send us.
- Maintain the security and functionality of our website.
- Comply with applicable legal requirements.
We do not sell or rent your personal information.
We do not use your waitlist email address to send unrelated marketing messages.
3. How We Share Information
We do not sell your personal information to advertisers or data brokers.
We may use trusted service providers to operate our website, manage waitlist submissions, store information, and deliver emails.
These providers receive only the information reasonably necessary to perform their services and are expected to handle it appropriately.
We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or security of our users, our services, or others.
4. Cookies and Website Technologies
Our website may use essential cookies or similar technologies to support basic functionality, security, and reliable operation.
Our hosting and security providers may process technical information about visits to the website.
5. How Long We Keep Your Information
We retain waitlist email addresses for as long as reasonably necessary to manage early access and communicate about the launch of IKnowMyHouse.
You may request removal from the waitlist at any time by contacting us.
We may retain limited information when required by law or for legitimate security and recordkeeping purposes.
6. Data Security
We take reasonable measures to help protect personal information from unauthorized access, disclosure, alteration, or loss.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Choices
You can contact us at any time to:
- Request access to personal information we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of your waitlist information.
- Withdraw your consent to receive waitlist communications.
We will respond to requests in accordance with applicable privacy laws.
8. International Data Processing
Some of the service providers used to operate our website or manage communications may process or store information in countries other than your own.
Where this occurs, we take reasonable steps to ensure your information is handled appropriately and in accordance with applicable requirements.
9. Children's Privacy
IKnowMyHouse is intended for adults managing residential rental properties.
Our website and waitlist are not directed to children under 18, and we do not knowingly collect personal information from children.
If we become aware that we have collected such information, we will take appropriate steps to delete it.
10. Privacy and the IKnowMyHouse Mobile App
IKnowMyHouse is currently in development.
This Privacy Policy covers our public website and early-access waitlist.
Before the mobile app becomes publicly available, we will update our privacy disclosures to explain how information entered into the app — including property details, equipment records, maintenance history, tenant information, documents, and financial records — is collected, stored, protected, and deleted.
11. Changes to This Policy
We may update this Privacy Policy as our website, services, and legal requirements evolve.
When we make changes, we will update the "Last updated" date shown above.
Significant changes may also be communicated through our website or other appropriate channels.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
IKnowMyHouse
Email: support@iknowmyhouse.com
Website: iknowmyhouse.com